Our Caregivers
At Priority Home Care, our commitment is to deliver an optimal home care journey for every client we serve. We take pride in our meticulous process of pairing highly skilled, passionate caregivers with our clients, ensuring a personalized match based on personality, interests, and individual needs.
The Priority Match System
At Priority Home Care, our passion lies in delivering unparalleled care. Through our Caregiver Client Match system, we guarantee that you or your loved one is paired with the perfect caregiver. This method blends a Comprehensive Client Needs Assessment with our rigorous screening process, ensuring a precise match with one of our highly trained caregivers.
Caregiver Requirements
At Priority Home Care, we hold ourselves to the highest standards when it comes to caregiver selection. Our rigorous screening processes and practices guarantee the service we provide remains exceptional. All of our caregivers are trained and certified, ensuring they possess the necessary skills and qualifications to provide top-quality assistance and support.
- Thorough, face-to-face interviews to assess skills and experience
- Comprehensive criminal background checks
- Verification of licenses and certificates per state regulations
- Ongoing monitoring of licenses and certificates during employment
- Reference checks conducted via phone or mail
- Training in bloodborne pathogens as per OSHA guidelines
- Up-to-date CPR certification
- Drug screening
- Tuberculosis (TB) testing
- Competency supervision by a Registered Nurse (RN)
- Scheduled supervisory visits by RNs
- Onboarding & orientation before placement
- Regular employee performance evaluations
FAQ's
Rest assured, the caregivers at Priority Home Care undergo a meticulous selection process before being entrusted to care for your loved one. Our team utilizes a multi-layered screening and assessment process, including comprehensive background checks and evaluation for essential caregiver qualities such as compassion, reliability, sensitivity, sincerity, and integrity.
At Priority Home Care, we attract top-notch caregivers because we prioritize integrity and treat our employees with the same dignity as our client families. Our caregivers choose us because they want to work for a company that values and respects them.
Absolutely! All our personal care service providers are certified CNAs (Certified Nurse’s Aides) or PCAs (Patient Care Assistants) in compliance with Georgia law. They have successfully completed training courses, passed both written and practical exams, and are registered with the appropriate governing bodies.
Yes, absolutely. We believe in working closely with each client to understand their unique needs and preferences. Client feedback is integral to our caregiver selection process, ensuring we find the perfect match for your loved one.
We strive for consistency in caregiver assignments whenever possible, as it benefits both the client and caregiver. However, the frequency of caregiver rotation may depend on the amount of service needed. For extensive hours or 24-hour care, it may be practical to have multiple caregivers on a shift basis.
While our caregivers are highly reliable, unforeseen circumstances can occur. If a caregiver is unable to check in at the appointed time, our system alerts the scheduling supervisor immediately. Rest assured, we won’t let you down. A supervisor can promptly step in to care for your loved one until the caregiver arrives or a replacement is arranged.